2560 Privacy Policy – Our Commitment to Your Data
This Privacy Policy explains how the 2560 platform collects, uses, stores, and protects your personal information as a registered user or visitor to our site in Malaysia.
Last updated: 2026. By using the 2560 platform, you agree to the privacy policy set out here.
What Information Do We Collect?
When you register or use the 2560 platform, we collect several categories of information to ensure our services run smoothly and securely:
- Account information: Full name, email address, phone number, date of birth, and login details provided during registration.
- Device and browser information: Device type, operating system, IP address, browser type, and other technical data automatically collected when you access our platform.
- Payment information: Transaction details in MYR (RM), payment methods used (such as FPX or local e-wallets), and deposit and withdrawal records. We do not store full card details — all processing is handled through secure payment gateways.
- Usage data: Pages visited, access times, games played, clicks and in-platform interactions, and customer support records.
- Cookies: Session data and user preferences stored in your browser to enhance your experience.
How Is This Information Used?
2560 uses collected information solely for legitimate and necessary purposes to operate our services effectively:
- Verifying user identity and managing accounts securely.
- Processing deposits, withdrawals, and financial transactions in MYR.
- Providing accurate and responsive customer support.
- Sending account-related notifications, promotions, and platform updates (where you have consented to receive such communications).
- Detecting and preventing fraudulent activity, money laundering, or platform abuse.
- Complying with applicable laws and regulations in Malaysia.
- Improving platform functionality based on usage patterns and user feedback.
We will not use your information for purposes unrelated to 2560 services without your prior consent.
How Do We Use Cookies and Tracking?
The 2560 platform uses cookies and similar tracking technologies to ensure a smooth, personalised user experience. Cookies allow our platform to remember your login preferences, selected language, and session settings.
We use two types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain an active session while you play.
- Persistent cookies: Stored on your device for a set period to remember your preferences on future visits.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the 2560 platform.
Your Data Security and Storage
User data security is a top priority at 2560. All personal and financial information is stored on servers protected with SSL encryption and the latest security protocols. Access to user data is strictly limited to authorised personnel only.
We retain your information for as long as your account remains active or as required to fulfil our legal obligations. Once an account is closed or upon user request, data that is no longer needed will be deleted according to a set schedule, subject to Malaysian legal compliance requirements.
Sharing Information with Third Parties
2560 does not sell or rent your personal information to any third party for marketing purposes. Information may be shared with third parties only in the following circumstances:
- Trusted payment service providers for processing transactions in MYR.
- Game and technology providers required to operate the platform.
- Relevant authorities where required by law or a valid court order in Malaysia.
All third parties involved are required to comply with privacy and data security standards equivalent to our own policy.
User Rights and How to Contact Us
As a 2560 platform user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If the information we hold is inaccurate or out of date, you have the right to request a correction.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal requirements and contractual obligations.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
If this privacy policy is updated, we will notify users via an in-platform notification or to their registered email address. Changes take effect as soon as they are published on this page.
For any enquiries, personal data requests, or complaints about how we handle your information, please contact the 2560 support team at [email protected]. You may also visit our FAQ us for more information on how we protect Malaysian users.
Have More Questions About Your Privacy?
The 2560 team is here to help. Register or log in to manage your account and privacy settings with ease.